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Customer Service Team

IVY - Virtual Assistant

Reliable day-to-day admin support to keep your business running smoothly. Services include email and calendar management, document preparation, data entry, inbox organisation, and general office tasks saving you time and reducing workload.

Administrative Support

High-level assistance tailored to busy professionals and executives. From managing schedules and travel arrangements to handling confidential correspondence and task coordination, Ivy ensures seamless support with discretion and efficiency.

Executive & Personal Assistance

Professional handling of customer enquiries via email, chat, or CRM systems. This service helps maintain strong client relationships, improve response times, and ensure consistent, friendly communication aligned with your brand.

Customer Support & Communication

Support with social media scheduling, content uploads, inbox moderation, and basic engagement. Ideal for businesses that want a consistent online presence without the time commitment of managing platforms daily.

Social Media & Online Management

Assistance with invoicing, expense tracking, payment follow-ups, and basic bookkeeping tasks using popular accounting software. Helping you stay organised, compliant, and financially on track.

Bookkeeping & Invoicing Support

Accurate research services including market research, competitor analysis, lead generation, and data collection. Designed to support informed decision-making and business growth without the need for internal resources.

Research & Business Support

IVY Lite (Virtual Human Assistant)

£299

299

Every month

​

No Long Contract, Cancel Anytime / 14-Day Satisfaction Guarantee.

Valid until canceled

Up to 10 hours of human VA support per month

Administrative tasks

Calendar and appointment management

Document preparation

Data entry and organisation

Customer enquiry support

Basic customer follow-ups

Invoice preparation & Administrative support

Website content updates

Basic social media support

Business administration

Monthly task summary

Standard Plan Included (DMM, FM or LCM)

IVY Pro (Virtual Human Assistant)

£499

499

Every month

​

No Long Contract, Cancel Anytime / 14-Day Satisfaction Guarantee.

Valid until canceled

Everything in Lite PLUS:

Up to 20 hours of human VA support per month

Client follow-ups

Invoice and payment administration

Social media content support

Graphic design support

Social media scheduling and posting

Website updates and content management

Lead research and prospecting

CRM and customer database updates

HR administration support

General business administration

Priority task handling

Monthly activity report

Premium Plan Included (DMM, FM, LCM)

IVY Ultra (Virtual Human Assistant)

£799

799

Every month

​

No Long Contract, Cancel Anytime / 14-Day Satisfaction Guarantee.

Valid until canceled

Everything in Pro PLUS:

Up to 40 hours of human VA support per month

Lead generation and prospect research

Payment chasing and collection administration

Social media management support

Graphic design & Content creation

Website management and updates

Newsletter and email campaign support

CRM management

HR and employee administration

Recruitment administration

Supplier and partner communication

General operational support

Weekly progress updates

24/7 Priority Support

Elite Plan Included (DMM, FM, LCM)

Choose your pricing plan

Find one that works for you

Customer Service Call

Looking for a one-time Service?

Need a Custom Solution?
 
Get in touch!


Click below to request a personalised quote today.

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